Managed Accountability Plans

What If?

  • What if you invested thousands of dollars in training and it didn’t work?
  • What if there was a way to guarantee that your learning objectives were met?
  • What if there was a way to create lasting cultural change and behavioral shifts?

MAPs are the answer!

What is a MAP™?

MAP (Managed Accountability Plan™) is a modular, activity-based accountability program that ensures performance results meet business objectives. It provides a comprehensive suite of integrated resources into one step-by-step road map of information content and application assignments. Upon completion of MAP assignments, learners will exhibit a mastery of mission-critical skills, knowledge, and behaviors. MAPs also provide a common language and process for increased effectiveness and efficiency.

MAPs provide a customized or off-the-shelf blended learning system that typically follows assessments and classroom training. They may also stand alone as a detailed coaching guide for driving desired results over time. Chart Learning Solutions offers 56 MAPs in sales, customer service, and leadership/management skills.

Benefits of Chart’s MAPs

  • Provides a structured, activity-based coaching guide for supervisors, managers, directors, trainers, or lead personnel to facilitate on-going employee learning targeted at specific performance objectives

  • Converts classroom or web-based training into desired performance results

  • Certifies that new skills, knowledge, attitudes, and behaviors are fully integrated into the workplace

  • Pinpoints and corrects ineffective behaviors of poor performers

  • Enhances performance of top producers

  • Accelerates migration of average performers into top producer levels

  • Organizes vital resources into one step-by-step plan

  • Provides consistency of learning content, systems, and processes 

  • Increases bottom-line results by holding learners accountable for skills, knowledge, attitudes, and behaviors


How MAPs Resolve Common Performance Issues

  • Creates structure out of hit-and-miss approaches
  • Provides a common language and continuity of process
  • Provides a common process for driving results
  • Eliminates duplication of effort
  • Allows for blended learning of classroom, internet, video conferencing, teleconference, CD, DVD, and virtual classrooms
  • Integrates divergent resources into one organized plan
  • Creates measurements to monitor results
  • Provides consistency in measures and processes
  • Coordinates efforts to maximize efficiency
  • Reduces training costs
  • Increases training effectiveness and learner retention
  • Augments and extends training into multiple locations
  • Monitors progress and results
  • Compresses training time
  • Reaches unlimited learners through web-based MAPs

MAPs are available for all Chart programs, off-the-shelf or customized to your needs.

Contact us for additional MAP information or call 760-639-4020

 


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