Our Team

Chart Learning Solutions is a full-service training firm with an affiliate program of highly skilled presenters, consultants, and coaches to meet your every performance challenge.

Engaging, experienced Chart trainers know how to maximize your training budget and deliver outstanding classroom experiences. Our presenters use their award-winning skills and the Chart methodology to ensure bottom-line content is balanced with spirited interaction.

Presenters may also follow training with coaching, Chart’s exclusive skill assessment inventories, and on-line MAPs (Managed Accountability Plans).


CEO Lorna Riley, CSP

Named "Consummate Speaker of the Year," Lorna Riley is 25-year veteran international professional speaker, trainer, published author, and CEO of Chart Learning Solutions & the American Training Association. She is a member of the National Speaker's Association and has earned the Certified Speaking Professional designation, an honored classification held by less than 8% of professional speakers.

Lorna's background includes sales, management, education, and a wide variety of industries. She has created over 80 training programs, 4 Coaching Guides, 110 eLearning modules, and assessments in Sales, Leadership, Management, and Customer Service. Her organizations offer accountability programs, performance management, eLearning, workshops, keynotes, and hiring suitability assessments. She has presented over 1,000 programs to audiences worldwide.  

 

Lorna has authored nine books, including co-authoring with Warren Bennis, James Kouzas, Bob Nelson, and Margaret Wheatly, three audio albums, is a frequent contributor to trade publications, and featured in national magazines and radio.



Contact us for a complimentary needs assessment.



Other Team Members Include:

 

Chief Technical Officer
Kevin A. Dean:Mr. Dean's experience spans nearly 25 years of high-tech operations and company ownership in on-line learning applications, Internet marketing, and web development.Mr. Dean has been President of WSI Net Advantage since 2003.The company provides customizable on-line learning platforms used in a variety of industries, including employee coaching and mentoring, insurance sales efficiencies, and more. WSI also provides Internet marketing services for companies within the SMB marketplace.Prior to WSI, Kevin was Vice President of Operations for Sipex Corporation, a Silicon Valley based manufacturer of interface, electroluminescent and power management semiconductors, and held operations management positions at Allegro Microsystems.He worked extensively on creative solutions for engineering and manufacturing systems, including the installation of 24/7 manufacturing processes.He has a BSEE from Rensselaer Polytechnic Institute and an MBA from Worcester Polytechnic Institute.


Roberto Beteta, Jr., Director of Business Development
Mr. Beteta (Chief Sales & Marketing Officer) raised 90% of the Angel Round funding and developed the overall go to market strategy.Mr. Beteta also served on the Board of Directors.In 2004 Mr. Beteta served on a Management Committee and had the lead advisory position to the CEO of Voice Print International (one of the top 10 recording and QM Companies in the world).Prior to Voice Print International Mr. Beteta joined Norvergence Corporation (Newark, N.J.) in 2003 as a Sr. Vice President of Product Development.He designed and introduced the CCS (Complete Communication System).The phone system and services package introduced by Mr. Beteta was instrumental in growing the company's revenues from 144 million to over 280 million in revenues.Prior to Norvergence (1981-2003) Mr. Beteta helped lead Cortel Business Solutions (NY/NJ) from $750,000 to 23 million in revenues and from 10 to 165 employees.His 22 years with Cortel Business Solutions garnered him numerous awards and accolades, most notable in 2003 when he was presented the Legend of Business Award. Mr. Beteta brings thirty years of experience in all facets of telecommunications.His sales and marketing techniques have been utilized by some of the highest profile corporations in the world including: Soros Fund Management, Soros Foundations, Kohlberg, Kravis & Roberts, Zurich American Insurance company, EMI Records, Silvercup Studios and Food Networks.A motivator, team builder, technologist, Mr. Beteta has built his career by bringing real value, productivity enhancements and return on investment to a commodity based business.Beteta's "total solution" philosophy, consultative approach, and "out of the box" thinking has provided his ventures exceptional sales and positive growth.Identifying unique projects through extensive networking has allowed him to excel in marketing innovative products that have brought Mr. Beteta personal success.A true negotiator in and out of the boardroom Mr. Beteta's innate sense of combining technology and marketing make him a formidable asset to Chart.


Bill Schwarz, Board of Advisors
Founder/CEOofThe CEO Alliance & The Center for Inspired PerformanceDirector of two Executive MBA Programs on Organizational Change and Leadership

Bill Schwarz is an internationally recognized expert in the design and implementation of organizational growth strategies.For over 40 years, his innovative work in building learning organizations, change, leadership and quality has made him a sought after keynote speaker.He serves as a consultant and advisor to many Fortune 500 companies.He also serves on the board of several rapid-growth organizations. After a distinguished 30-year career, including successfully running his own businesses, founding and directing two Executive MBA programs in Organizational Leadership and Change, building an interactive satellite television network for business and working with CEOs to transform their own organizations, Bill formed the CEO Alliance and Established The Center for Inspired Performance.The Center for Inspired Performance is embedded into organization and is focused on achieving a competitive advantage through the design and execution of growth strategies and core competency development. CEO's align their organizations around their highest leverage points to achieve an optimum rate of growth and create inspired performance. Author: The Generative Organization: From Reactive Behavior to Inspired Performance, The Generative Way: A Revolutionary Way to Achieve Sales/Leadership & Managerial Success

Karen Trisco, Baldridge Award Consultant
This team partner delivers consulting and training in performance excellence for improved results in customer satisfaction, productivity, quality, and profitability. We specialize in the world's leading organizational management template, the Baldrige Criteria for Performance Excellence. Programs include Customer-Focused Strategy, Performance Measurement, Leadership Systems, and Sustainable Process Improvement.  Contact us for more information.

Brent Duggleby, Consultant
Brent Duggleby has over 20 years experience in Organizational Performance Excellence and Quality Management Concepts, including Strategic Planning, Applications of Quality Tools (Kaizen, FMEA, SPC, 5S, Quality Function Deployment--QFD), Facilitation/Team Development, Manufacturing, Administrative and Service Improvement, and Customer Interface/Satisfaction Strategies. Contact us for more information.

Andrew Chapman, Professional Voice-Over
Andrew Chapman is an award-winning writer, author of ten books and audio programs, president of Publishers & Writers of San Diego (an association), and a professional speaker with nearly 300 engagements to his credit throughout the U.S. and four other countries. As a voice talent, in addition to Chart Learning Solutons, he has worked on promotional videos, book trailers, podcasts, audio books, documentaries, and corporate phone systems. In the field of publishing, he is a nationally recognized expert with over 20 years in the industry. Andrew lives in the peaceful and rustic art town of Idyllwild, a mile high in the mountains of Southern California.

Hilary Michels Dunning, Professional Voice-Over
Hilary Michels Dunning is a seasoned professional in both the corporate and creative worlds. S
he excelled in business development, sales, and leadership in the Broadcast and Ad/PR/Branding/Creative agency industries. She has had a long career as a professional vocalist, performing jazz, pop, folk rock, classical, R&B and alt pop.  She has sung with a small jazz or pop quartet to a 22-piece big band orchestra, domestically and abroad. She is currently in demand for both corporate and commercial voiceover work. Hilary is grateful to be a part of the Chart Learning Solutions team. As much as she enjoys being the voice of the online training modules, she is even more ecstatic in being able to help represent such a superior product. With her extensive background working in the actual capacities that the product targets, she deeply understands the value it brings, and only wishes it had been available to her when she was in the corporate workplace!




 


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