Create Optimal Customer Service Results
Creating Customer For Life Via Customer Service Training
It’s no accident that excellent customer service comes from a highly trained staff dedicated to making continuous customer service improvement a priority.
We help energize your staff to consistent award-winning service performance. Your organization will transform into a culture of mutual respect, repeat business, referrals, and increased revenue.
We align service behaviors with business objectives so that your organization’s reputation represents the highest standards in your industry. From creating great first impressions to follow-through, you’ll discover how to create customers for life with our customer service training.
Best Online Customer Service Training Courses
Chart Learning Solutions offers the best online customer service training courses, designed to help you create customers for life. Our customer service training has been redefining what it means to achieve off-the-chart results for over 30 years. We offer a comprehensive Certification in Customer Service, requiring 80 hours of commitment, and individual courses such as First Impression and Building Rapport, each requiring 10 hours. Our customer service cycle management and self-management training are designed to equip you with the skills and knowledge to deliver your professional best.
Course Overview
Our customer service course curriculum focuses on customer-facing skills and behaviors needed when working with internal and external customers, clients, and prospects. From creating great first impressions to follow-through, you’ll discover how to create customers for life with our customer service training. Our courses include knowledge checks and application activities to ensure that you can apply your newfound knowledge in real-world situations.
Who Should Take This Course?
Our online customer service training courses are perfect for anyone who works with customers in a customer service role or wants to develop their skills in this area. Whether you are new to customer service or have some experience and want to develop your role, our courses are designed to help you deliver your best. By choosing our best online customer service training courses, you are choosing to invest in your future in customer service.
Customer Service Excellence: Online Customer Service Training
Chart Learning Solutions offers the best online customer service training courses, combining our Performance Assurance System, Adaptive Learning approach, Skills Inventory Assessment, and Training Accountability Platform. Our system is designed to enhance customer service skills, providing a comprehensive approach to measuring skill gaps. Our Adaptive Learning approach serves learners, making customer service training courses exceptionally agile, relevant, and actionable. Our Skills Inventory Assessment provides a detailed report of customer service skills and behaviors, flagging areas of competency and opportunities for development.
Frequently Asked Questions
How long does it take to complete this online customer service training course?
The duration of the online customer service training courses offered by Chart Learning Solutions may vary depending on the specific course and the learner’s pace.
How much does this customer service training course cost?
For pricing information of Chart Learning Solutions’ customer service training courses, we invite you to contact our team directly. Our pricing is flexible and determined by factors such as the number of participants and the specific courses chosen. Please reach out to us for personalized pricing details that cater to your specific requirements and objectives.
Will I receive a certificate after completing this program?
Yes, upon successful completion of the customer service training courses, Chart Learning Solutions provides certificates to learners. These certificates serve as recognition of your achievement and can be valuable for showcasing your skills and knowledge in customer service to employers and potential clients.
Who Should Take This Course ?
The customer service training courses offered by Chart Learning Solutions are designed for individuals who are interested in enhancing their customer service skills and knowledge or companies who want to upskill their employees. This course is suitable for:
- Customer service representatives
- Sales professionals
- Frontline staff
- Call center agents
- Hospitality industry professionals
- Retail associates
- Anyone who interacts with customers and wants to deliver exceptional customer service
The course is designed to cater to both beginners and experienced professionals looking to improve their customer service skills and provide a positive customer experience.
