Certify your skills with our industry proven courses
No Experience Need
You don’t need previous experience from Customer Service. If you and your company want to establish a high level of customer service, then this course is for you.
80 h for the complete Certification in Customer Service.
10h for each Course such as First Impression, Building Rapport and so on.
Knowledge Check and Work Material
Each course has knowledge checks with multiple questions. In addition, there are Application Activities to apply your knowledge into your own work situation. For Coaches, there are work materials to secure your successful knowledge transfer.
Chart Learning Solutions
The online software development course can be taken at any time and from any place.
Certification in Customer Service (for the 80h course)
Certification in e.g. First Impression (10h course)
You work with customers in a customer services role or want to develop your skills in this area.
Our 8 Customer Service course curriculum focus on customer facing skills and behaviours needed when working with internal and external customers, clients, and prospects.
We implement Chart’s four-stage methodology to accurately pinpoint your needs, then make recommendations in areas of high-potential rewards and ROI.
"Our staff consistently rated you as one of the best instructors that they have ever had…an excellent job you did in presenting our “Maximizing Productivity” training. You motivated them to think and work differently."
Administrative Manager, Leading “Big Five” Accounting Firm