You don’t need previous experience from Customer Service. If you and your company want to establish a high level of customer service, then this course is for you.
80 h for the complete Certification in Customer Service.
10h for each Course such as First Impression, Building Rapport and so on.
Each course has knowledge checks with multiple questions. In addition, there are Application Activities to apply your knowledge into your own work situation. For Coaches, there are work materials to secure your successful knowledge transfer.
The online software development course can be taken at any time and from any place.
Certification in e.g. First Impression (10h course)