Building Rapport

Many professionals encounter challenges in building genuine rapport, leading to strained relationships, miscommunication, and missed opportunities. This training addresses these obstacles by equipping participants with essential skills. Key learning outcomes include understanding the Primary Effect's influence on first impressions, exceeding customer expectations through the 6 F's, establishing a "Trust Fund," implementing four ways to develop confident strengths, and creating positive interpersonal relationships.

By mastering these concepts, individuals can effectively connect with others, foster trust and mutual understanding, and enhance their ability to collaborate, communicate, and achieve shared goals across various personal and professional contexts.
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Learning Objectives