Questioning Skills

Many salespeople struggle to ask effective, insightful questions that truly uncover the prospect's situation, needs and potential objections. Relying too heavily on surface-level queries leads to missed opportunities and deals slipping away. This training develops sophisticated questioning skills that deepen client understanding. Learners will apply STēR questions to steer conversations toward mutual wins.

They'll demonstrate asking status, trouble and recommendation questions that pinpoint key details. Participants explore using confirmation questions to clarify and advance the sales process. With an elevated questioning arsenal, salespeople can thoroughly qualify, build rapport, handle objections and confidently propose tailored solutions that seal more deals.
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Learning Objectives